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Susan graduated from University College Galway, Ireland with a degree in economics and history. After many years of working in the hospitality industry in various roles including event and conference management, Susan changed tack to work in the health industry. She has worked as a practice manager in a specialist dental surgery and fundraising event coordinator for a heart charity.
In 2009 Susan moved to Australia from Ireland and began working as an EA and events Coordinator for the Royal Australian College of Pathologists and from there to the EA to Deputy Director of the CTC. In 2021, Susan became the EA to the CTC's Director.